Airline News

It’s still early days, but most of the experiments with AI are focused on improving customer service and increasing the efficiency of flight operations.

Running a profitable airline in the U.S. is increasingly about loyalty, not just logistics. All of the ‘Big Three’ lean heavily on frequent flyer programs and co-branded credit cards to help drive revenue - but who came out on top in Q2?

Despite being one of the world’s most mature network carriers, Air Canada is still finding fresh expansion opportunities as part of a distinctive three-base strategy.

First class has been 'retiring' from international routes across the industry, Oman Air is the latest, despite its regional neighbors doubling down on the segment.

As ultra-low-cost carriers like Spirit and Frontier falter, Sun Country has been able to routinely stand out as one of the most profitable airlines in the U.S.

IndiGo got big as a budget airline. But Indians are increasingly willing to spend on luxury and the airline is going where the money is.

The Indian aviation industry is rapidly growing, but continues to be underserved, be it in terms of airports or airlines. This creates a significant opportunity for new players to enter the market and fill the gap.

Delivering seamless digital interactions across every touchpoint is more critical than ever in today’s travel landscape, especially during major travel disruptions. Using AI tools behind the scenes can help travel brands enhance — not replace — human talent and personal empathy.

Airlink marks the latest in a series of strategic investments for the Qatar Airways Group in Africa and beyond. Could the much-anticipated RwandAir deal be next?

The courting carriers aren’t over the finish line just yet, but the green light from the DOJ dramatically increases the likelihood of the deal closing successfully.