JetBlue’s Reality Check: Joanna Geraghty on Disruptions, Decisions, and the Comeback Plan
Subscribe Apple Podcasts | Spotify | YouTube | RSS
This episode starts with a quick setup conversation between Wil Slickers and Skift’s airlines editor Gordon Smith, teeing up why this JetBlue session hits differently: it opens with a real-time operational disruption and a leadership test you cannot spin your way around.
Then we roll into Gordon’s on-stage conversation from Skift Aviation Forum with JetBlue CEO Joanna Geraghty, covering what happened, what JetBlue learned, and how the airline thinks about making high-stakes calls when customers only remember the day something breaks.
Watch a Preview
Want to access the full video of these sessions? Become a Skift Pro Subscriber today.
We’d love to see you at our next Live Skift event. Learn more here to see where and when you can see these sessions in-person with other industry leaders just like you.
