A Look Inside CWT's Digital Culture Shift
Skift Take
CWT has grand designs on how it can improve the traveler experience. The future isn't here yet, but progress seems to be happening in the background.
When Carlson Wagonlit Travel rebranded to CWT a couple of weeks ago, I was skeptical it amounted to anything more than some banal corporate positioning. I mean, pretty much everyone already called the company CWT anyway.
So I spoke to CWT's chief product and technology officer, Andrew Jordan, about how the company has shifted behind the scenes and the cool tech stuff it has been developing over the last few years. The really transformative improvements aren't here yet, but the technical groundwork is being laid for creating a better traveler experience. Check out the story below.
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