Skift Take
Another year, another GBTA. It seems like corporate travel is heading in the direction of offering more options to business travelers, but progress remains slow.
Corporate travel is slow to evolve, yet the pace of change seems to have increased as travel management companies have turned to technology to solve common problems.
This week at the Global Business Travel Association Convention in Boston, customization was a major theme as the industry has focused more on appealing to the individual needs of travelers and clients rather than compelling them to work with a constrained set of tools.
Still, the structure of the industry precludes any sort of widespread transition to a more traveler-centric focus.
Here are Skift's takeaways from the convention and meetings with the industry's top executives.
Airbnb Going Corporate
Airbnb has been making serious progress in the corporate travel ecosystem, integrating with the systems of major travel management companies in recent years. But last week, a deal was announced to bring Airbnb listings into Concur's online booking tool, a major step toward the corporate travel mainstream.
Concur