Delta CEO's Blunder and More Aviation Trends We're Tracking at Skift This Week

Every week we post hundreds of stories across various sectors in travel, connecting the dots across various global trends, and in these weekend posts we highlight the stories that tackle these trends. This one looks at top aviation trends.

For all of our trends roundups, go here.

>> How welcoming CBP officers and airport staff are will also be key to positive first impressions: The White House’s Dream for Better U.S. Airports for International Arrivals

>> We’re waiting for people to come to Anderson’s support: Emirates Rejects Delta’s Apology, Questions Its CEO’s Credibility

>> E-mail marketers are steering the industry’s course toward more reliable conversions, more of the time: How Smart Airlines Use E-Mail Marketing to Bring Shoppers Back

>> Delta’s CEO chose to hide behind 9/11 and all the paranoia around the word “Arab” than make a compelling argument or prove his case: Qatar Air CEO: Delta CEO Uses Terrorism Rhetoric to ‘Hide His Inefficiency’