5 Top Hotel Execs Discuss Amenity Trends From Wellness to Wi-Fi

[gallery ids="114741,114739,114737,114738,114740"] Last week, the Wall Street Journal's business travel writer Scott McCartney moderated an hour-long webcast with senior C-suite executives at five major hotel brands about how hotel amenities are evolving. The event was based on a study conducted by SmartBrief entitled: "The Guest Experience: Innovative Trends for Creating a More Personalized Stay." The diversity of participants was impressive, ranging from luxury boutique brands to corporate business hotels. Discussion revolved around sustainability, turndown service, meetings/events, food/fitness and tech/media. The panel consisted of: Mike DeFrino, COO, Kimpton Hotels & Restaurants Mitzi Gaskins, VP/Global Brand Manager, JW Marriott Hotels J.P. Oliver, Regional VP, Morgans Hotel Group Lisa Potts, Senior VP Sales/Marketing, Trump Hotel Collection Tom Santora, CMO, Omni Hotels & Resorts McCartney started the webcast with a poll for hoteliers listening in