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Iberia cabin crew and ground staff are using iPads to get work done


Skift Take

Critics of the iPad say it's not a work machine, but it's hard to argue that tasks like checking in passengers or changing seat assignments on the fly aren't better executed on a tablet than behind a desk.

Iberia’s new crew iPad contains the entire passenger manifest, real-time graphic information about the status of embarkation and shows the seat assigned to each customer. The app also identifies members of the Iberia Plus loyalty programme and their membership level, as well as all special needs passengers, unaccompanied minors, those requiring special meals, etcetera. It also informs the pursers of each passenger’s recent flights with Iberia, including any incidents.

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