Hotel loyalty programs have a retention problem. Members accumulate points, redeem them for free nights, and get bored. Hilton's answer: send them on cruises.
Global Hotel Alliance’s 2026 Travel Trends Survey shows travelers seeking meaning, identity, and restoration over excess. Brands that personalize, expand loyalty, and balance AI with human warmth will shape the next chapter of hospitality.
The drive vacation is still the most realistic way for the American middle class to see their own country. We’ve spent 30 years quietly dismantling the infrastructure that made it possible.
Hamad Al-Khater was previously the chief operating officer of Hamad International Airport. He replaces Badr Mohamed Al-Meer, who had been in the top post since 2023. Qatar Airways did not explain the sudden change.
The U.S. is betting on events like the World Cup to boost international tourism next year. Are international tourists prepared to pay hundreds of dollars in new fees?
Viking CEO Torstein Hagen isn't afraid to chart his own course. A strategy of no kids, no casinos, and no private islands makes his cruise brand distinctive.
Air Canada’s COO sees operations as the real engine of brand loyalty — reframing on-time performance, cabin quality, and frontline staff engagement as core brand assets.
Experience-led travel is transforming how people explore the world. Travelers now choose destinations for cultural and entertainment moments, creating long-term growth opportunities for cities that invest in live events.