2024 Archives

Today's podcast looks at JetBlue's profitability problem, Machu Picchu protests, and Hilton's text-based customer service.

More acquisitions are likely coming as certain hotel players seek to have a stronger hold on the fragmented industry.

India's emergence as an outbound tourism powerhouse, prompts the question of whether Maldives can afford to overlook this market for an extended period.

The deal will let the Paris-based hotel giant continue to get a slice of vacation ownership revenue as a licensing fee.

Hawaiian Airlines reported another consecutive loss for the fourth-quarter as it grapples with a slow rebound in demand from one of its largest international markets.

Even startups that began experimenting early with generative AI generally aren’t seeing a payoff yet in terms of revenue. But they are generating interest from buyers that want their workers and intellectual property.

Machu Picchu is arguably South America's top draw for foreign tourists. If access remains disrupted for some time, many international visitors may cancel future trips as a precaution.

JetBlue is shifting gears toward leisure travel and premium products as it figures out a future without the Spirit merger.

The absence of New York, London and Dubai in the top 10 is a reminder of the huge demand for air travel in and around the Asia-Pacific region.

Universal Orlando is building a fourth complex in Florida, with a "celestial" park as its hub. But it remains to be seen if visitors believe the $1 billion Epic Universe theme park can outshine the magic of the company's larger rival, Disney.