Skift Take

The FAA will be reviewing United’s work processes, manuals and procedures after a string of safety incidents the carrier experienced in March.

The Federal Aviation Administration is increasing its oversight of United Airlines following a string of safety incidents. 

Sasha Johnson, United’s vice president of corporate safety, wrote in an internal memo to staff on Friday that the carrier will see an increased FAA presence in its operations, which include a review of its work processes, manuals and procedures. 

“As you’d expect, we’ve stepped up our interactions with the FAA recently and they echoed these sentiments,” Johnson wrote in the memo viewed by Skift. “They agree that we need to take an even closer look at multiple areas of our operation to ensure we are doing all we can to promote and drive safety compliance.”

Johnson said