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Hotels

Hyatt Exec Explains Soft Brand Strategy With Boutique Luxury Hotels

One of Hyatt's many business models is to take indie luxury hotels that pride themselves on being boutique-y, providing them the benefits of Hyatt (distribution! marketing! operational support!) and then downplaying any sign of corporate involvement in the eyes of guests. So far, it's working.
Ground Transport

Amtrak Posts Record Ridership – Can it Double by 2040?

Amtrak runs some very long routes, like the California Zephyr, but most people don't actually use them to go across the country. Instead, they use them for shorter trips, like visiting their aunt in the next state over. Amtrak is planning its growth around this.
Online Travel

How Millennials and Gen Z Are Shaping India’s Travel Trends

Curious about the future of travel or how digital ecosystems are shaping it? Wondering how to keep the brand agile in a fiercely competitive market? It all starts with understanding how Gen Z and millennials travel.