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IDEAS: dnata Looks to Robotics for the Future of Airline Catering


At the World Travel Catering & Onboard Services Expo (WTCE) in Hamburg this week, dnata – one of the world’s largest air services providers – offered attendees a glimpse into the future of its catering capabilities with a demonstration of its new AI-powered cooking robot.

Credit: dnata/Moley Robotics

Developed by Moley Robotics, the cooking-machine utilizes AI technology to follow pre-recorded chef instructions, and is equipped with ‘multiple sensors and machine learning capabilities, enabling it to precisely measure ingredients and execute complex cooking techniques’.

You can take a look at one of Moley Robotics’ cooking machines in action below:

“We are excited to showcase a revolutionary cooking robot alongside our world-class culinary and retail offering at the World Travel Catering & Onboard Services Expo,” Said Robin Padgett, CEO of dnata Catering & Retail.

“We are constantly looking for ways to further improve quality and efficiency by leveraging the latest technologies, including artificial intelligence and automation, across our global network. In recent years we have implemented a number of sophisticated solutions to optimise various aspects of our operations, ranging from consumption analysis to ingredient sourcing, inventory and waste management. We will continue to closely monitor trends and further integrate AI into our operations to harness the power of innovation.”

Credit: dnata/Moley Robotics

The cooking robot is the latest addition to dnata’s robotic line-up, with ‘Bella’ the hospitality robot already in operation in the UAE at Sharjah Airport’s (SHJ) lounge along with its partner, ‘Kitty’. 


At the 2023 Skift IDEA Awards, we are looking to the future of travel by highlighting the creative designs, technologies, and innovations that are driving the future of travel.

If you have an exciting initiative or innovation that deserves to be celebrated, head over to the Skift IDEA Awards and start your application today. The deadline for submissions is June 20, 2023.

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