Full Video: Airbnb Global Head of Hosting Talks Fees, Taxes and Services for Hosts
Photo Caption: Airbnb Global Head of Hosting Catherine Powell with Skift CEO Rafat Ali at the Future of Lodging Event in London. Photo credit: Russell Harper
Skift Take
Powell discussed the importance of hosting, and also unexpected fees, explaining that Airbnb has introduced an all-inclusive pricing option — excluding taxes — to improve transparency.
With no strict timeframe, this is what we can expect from Airbnb: A marketplace where hosts might pay to contract cleaning services, tax-inclusive pricing in places where it doesn't do so already, an academy for hosts, and partnerships with destinations to promote tourism.
Speaking to Skift CEO Rafat Ali at the Future of Lodging Forum 2023 in London, Catherine Powell, global head of hosting at Airbnb, discussed the importance of hosting and her experience as a host. She highlighted the company's recent product introductions, such as Airbnb Setup, which simplifies the onboarding process and connects new hosts with mentors. [See the video and transcript below.]
Powell also emphasized the power of the Airbnb community, with clubs and community leaders helping new hosts. She said that while the company's focus is on individual hosts, Airbnb also works with property managers to ensure a consistent quality of experience for guests.
Powell also addressed the
