How Australian Travel Agency Flight Centre Is Building Luxury Revenue

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Flight Centre, the Australian-based travel agency well known for its mass-market brands, is firmly fixed on tapping into the rising demand for luxury experiences with an expected 15 percent growth in revenue for the segment.
The firm recently acquired UK-based tour operator Scott Dunn for $150 million toward this end. The luxury-focused brand, founded in 1986 as a luxury ski operator, will now act as an "entry point into the U.K. and U.S. luxury market where Flight Centre is underrepresented.
The luxury travel segment has seen a business boom coming out of the pandemic. Globally it was valued at $638.2 billion in 2021 and is projected to reach $1,650 billion by 2031. It continues to be the pandemic anomaly with no signs of a luxury bubble bursting soon.
The move kickstarts the group's pre-Covid plans to elevate and grow its luxury collection, together with i