Skift Take

In this video from Skift Global Forum 2022, we hear from Jeni Mundy, global head of merchant sales and acquiring at Visa, about the rise of contactless technology, enhancing traveler touchpoints, and the future of digital payment innovations.

In this video:

  • Contactless confidence: Reflections on the unprecedented push towards digitization and mass uptake of contactless tech in the wake of the pandemic.
  • Business travel 2.0: How contactless solutions are overhauling legacy payment practices, with virtual cards being used to control costs and create more streamlined business travel experiences.
  • The connected journey: How payment innovations are at the heart of the customer journey, with a focus on simplicity from end to end, with just the right amount of friction.
  • Future of payments: Insights on the challenges and opportunities in digital payments for consumers and merchants, with a glimpse into the future, particularly around open banking systems.

With global travel again on the rise, consumers are increasingly looking for ways to make their journeys more seamless. A legacy of the pandemic, contactless solutions and digital tools continue to pave the way for streamlined and more efficient payment opportunities.

In this video from Skift Global Forum 2022, Jeni Mundy, global head of merchant sales and acquiring at Visa, chats with SkiftX branded content editor Darren Frei about how post-pandemic consumer behavior is here to stay, the challenges and future opportunities around digital payments, and how travel companies can best think about the latest digital solutions to capitalize on this moment.

Tags: contactless, contactless technology, credit cards, payments, SkiftX Showcase: Technology, travel payments, visa

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