Skift Take

Listen now for a conversation with United Airlines CEO Scott Kirby from Skift Aviation Forum in November 2021.

Series: Skift Podcast

Skift Podcast

Compelling discussions with travel industry leaders and creatives who are helping to shape the future of travel.

Learn More

“We will win customers on quality,” Kirby said at the Skift Aviation Forum on November 17, 2021. And he had plenty of examples of quality improvements to cite: The addition of premium-heavy “high-J” Boeing 767-300ERs that fly to Europe, the Bombardier CRJ-550 that met pilot contract rules while bringing a dual-class product to smaller cities, and a return of in-seat entertainment screens to its domestic mainline narrow-body fleet to name a few. And, while further out, United is investing in new spaces in Denver and Newark, and possibly in Washington, D.C.

Listen now for the full interview with Skift contributor Brian Sumers. 

Subscribe

Apple Podcasts | Spotify | Overcast | Pocket Casts | Google Podcasts | Amazon | RSS

November 16, 2022
Dallas-Fort Worth, TX and Online
Learn More Now

Tags: ceo interviews, skift podcast, the skift travel podcast, united airlines