2020 Archives

When GetYourGuide criticized Google for promoting an uneven competitive playing field, some GetYourGuide partners accused GetYourGuide of similar transgressions in the way it markets its Originals tours. GetYourGuide vowed to make amends, the results of which will only become clear in a few months.

Anything involving groups has been tough in travel, but a few tour companies are making the great wide open spaces even more expansive as they welcome back travelers while taking super-cautious measures.

Cruise lines are suspending U.S. operations through Dec. 31 — but it will likely take a while longer, as ships must first meet the CDC's new conditional sailing requirements, including simulated voyages proving low Covid risk and crew protection measures.

Highgate's mega-hotel portfolio acquisition makes it a top national hotel landlord, and it is likely just the beginning of further pandemic investment opportunities across the entire hospitality industry.

Trivago has big structural problems, such as two online travel agencies being responsible for three-quarters of its referral revenue, but it appears to be managing costs and pumping out product changes during this down time. Give the company credit for maintaining a pulse.

From addressing travelers' concerns on safety to not letting up on efforts to be more green and sustainable, the business of promoting tourism just got a lot harder than it was a mere six months ago. Listen to these experts explain how things need to change.

The pandemic has changed owner-investor behavior. It has also changed what customers want out of luxury hospitality. What are the new models that are well-positioned for growth as the sector rebuilds? Here's a look at some potentials.

Four Seasons isn't straying too far from the traditional hotel model when it comes to finding revenue during the pandemic, but Private Retreats is a smart tool to appeal to changing traveler demands surrounding complete control of a stay.

You can't change culture overnight, but there could be opportunities for corporate travel agencies to make their mark — if they're willing to take the kingdom's ambitious modernization plan seriously.

Under the guidance of a new tourism minister, this Central American country proves that robust safety protocols and crystal-clear messaging are a winning formula when it comes to re-opening borders and empowering travelers in a post-pandemic world.