2020 Archives

Most corporate travelers would rather think about anything else than booking and expensing travel. That's why companies are scrambling to help reduce that pain point for road warriors. We expect Coupa, Certify, Chrome River, and SAP Concur to acquire more travel tech companies to help seize the opportunity.

Bulletproof legal immunity for "platforms" like TripAdvisor seems to have softened in recent years. What's certain is that as tours and activities go more mainstream as an option on booking sites, intermediaries will have to put more effort into vetting the tour operators.

More people are visiting the U.S. capital, but occupancy rates and revenue per room have not budged much. Chalk it up to an old-fashioned economics problem of supply and demand, but that's not stopping developers from building more hotels.

New leadership comes to Aventri as it continues to battle rival Cvent in the event tech marketplace. Perhaps a view from outside the sector can pay dividends as the tech provider works to further refine its platform.

The technology is fun. But Delta's biggest strength is the consistency of its product.

Both partners seek growth when the home markets aren’t expanding as much as before. Intrepid needs Ctrip’s user base of 300 million while Ctrip needs Intrepid’s kind of journeys. But doubtful if sustainable travel will instantly be the norm in China. It's a start.

The appetite for culinary tourism is growing, sparking demand for experiences beyond cooking classes and dining in Michelin-starred restaurants. Travel advisors and tour operators need to seek out new and inventive ways to satisfy what clients crave.

Instagram and the influence of Anthony Bourdain turned travelers into culinary experience hunters. Travel advisors would be wise to stay on top of all the growing culinary travel trends.

Those headline fines were pretty jaw-dropping, but it seems more than likely that they will be massively reduced whenever they are finally rubber-stamped.

Getting not one but eight fancy hotels in prime locations in Europe in one fell swoop is a rare deal, and Thailand’s Minor International is off to a good start in 2020 with this coup by its subsidiary NH Hotel Group.