Skift Aviation Forum Video: Southwest Airlines Returns to Its Business Travel Roots

Sponsored By

Dave Harvey

Skift Take

In this Skift Aviation Forum video we hear from David Harvey, vice president, Southwest Business, about the airline’s strategy to better serve its business travel customers and partners.

In this video:

  • Details about Southwest’s ongoing business travel plans:  An update on how the airline is adapting its business to better serve the corporate travel sector.
  • Information on Southwest’s expanding route network: new information about upcoming Southwest Airlines route expansions, including key business travel destinations.
  • Taking a customer-first approach during Covid-19: How Southwest is expanding its health and safety procedures to help reassure travelers.

In 2019, Southwest Airlines redoubled its efforts to appeal to the business travel sector, adding new distribution agreements to sell its flights to corporate travel partners. Since then, the airline has reckoned with the industry-wide challenges created by Covid-19 all while continuing to expand its route network and institute new health and safety procedures to help provide reassurance to passengers.

In this Skift Aviation Forum session we hear from David Harvey, vice president, Southwest Business, about how the iconic airline is continuing to evolve its corporate travel strategy in 2020 and beyond.

Up Next

Travel Technology

Gen AI Year 3: Get Ready for Real Change

There will be an explosion of AI innovation over the next couple of years. The AI travel agent is getting closer, and travel companies will automate tasks long overdue for modernization.
Experiences

2025 Is the Year Live Tourism Becomes Unstoppable

When everything can be clicked, streamed or viewed online, it's the in-real-life-only moments that travelers now crave. From mega concerts to meteor showers, these events will be the driving force in travel in 2025. It’s the age of Live Tourism.
Media and PR

Influencers Are the New Power Brokers in Travel

Leisure travelers increasingly lean on trip inspiration from their favorite influencers. The power of these content creators will only grow as social media platforms eventually add e-commerce functionality, enabling influencers to sell travel (and earn commissions) directly in their posts.