Destinations Embrace Multilingual, Multicultural Marketing to Attract New Travelers for Post-Covid Reality


Skift Take

With source markets on lockdown and shifting border restrictions, destinations are targeting global and regional travelers they'd previously overlooked. The result? A rise in multilingual and cross cultural tourism campaigns. It’s about time.

Back in April, in the thick of the pandemic, embattled destination marketing organizations were focused on hitting the right note. Since then, destinations have faced a multitude of challenges in a rapidly changing society, from a pandemic that has kept their primary source markets shut down to a renewed call for a more racially diverse travel industry. Over six months in, DMOs have resorted to casting a wider net to capture new markets near and far and to stay relevant in travelers’ minds. What we're seeing as a result are campaigns with a personalized multilingual and multicultural approach that resonate with a more global and ethnically diverse audience. It all points to a growing post-Covid destination marketing reality: standing out in a sea of countries anxious to restart tourism will require going beyond messages on safety protocols. Pure Grenada “Locally, it did cause a little bit of a sensation,” Clarice Modeste-Curwen, Grenada’s minister of tourism and civil avia