2020 › September

The hotel industry is struggling under months of cratered occupancy and revenue. But there may be a way to avoid foreclosure with the bank — as long as your hotel was doing fine before the pandemic.

While most of us suffer Zoom fatigue, British Airways’ head of global sales thinks short, sharp video calls are the future when working out airfares with corporate customers. Ring lights at the ready.

Tripadvisor had been working on a turnaround even before Covid-19 hit. We take a deep dive into the company's financials, business strategies, and challenges for 2020 and beyond.

In this breakout session recording from Skift Global Forum executives at Ingenico ePayments who discuss the evolution of Global Payments in the Covid-19 era and what the future holds.

In this breakout session video recording from Skift Global Forum, we hear from Criteo about the evolution of loyalty and advertising amidst shifting consumer behavior patterns.

Covid-19 is the turning point for the hotel industry to unplug, simplify structures, and redesign roles, which can all make it more attractive to future talent.

At some point, the U.S. airline industry will have a robust recovery. But given the depth of the Covid-19 pandemic, it is unlikely this will happen next year. Breeze Airways may have a rough go at first.

Expedia Group CEO Peter Kern is waging a simplicity campaign. Turning the Expedia and Hotels.com loyalty programs into a single plan might make sense. But one thing definitely on the agenda is trimming marketing through Google, a company Kern characterized as a "shark."

Amazon is dipping into virtual tours. Competitors should fear that Amazon is primed for disruption, virtual or otherwise.

KKday has returned to growth thanks to domestic tourism in countries such as Taiwan and South Korea. Notably, these modern democracies have contact tracing programs that work, enabling domestic activities to recover during a pandemic.