Skift Take
This week in hospitality news, former SoftBank darling Ritesh Agarwal is paring back his ambitions for Oyo, beginning with cutting more than 1,000 staff. Plus, Skift predicts that 2020 will be the year of subscription travel.
Oyo Axes Staff and Pares Back Ambitions: Where Does It Go From Here? Those unbelievable expansion numbers that Ritesh Agarwal used to rattle off? We won’t be hearing them again in 2020. The Oyo founder is forced to think of business sustainability. Let’s see if he’s adept at it.
Travel Megatrends 2020: Subscription Travel Is the Next Frontier of Loyalty: Earning consumer loyalty means more than giving them rewards. Subscriptions and memberships represent a compelling way for travel companies to create lasting relationships with consumers.
Latin America’s Biggest Travel Company Isn’t Despegar or Booking: Brazil’s CVC Corp.’s purchase of Argentina’s Almundo is a strategic move to increase its digital reach — but more importantly it helps CVC build even greater scale beyond its home borders.
Google Vacation Rental Partners Diverge on Whether to Name Guests in Reviews: Booking sites’ guests reviews on Google have been a highly charged issue for years. The