Kayak Is Rolling Out a New Platform for Business Travelers
Skift Take
Customer service is a key aspect of business travel. Kayak doesn't do customer service so that may not go over well. That being said, the company's massive inventory and simple user interface may help it gain traction with small businesses.
Corporate travel is a highly competitive, but very lucrative industry, and more companies are choosing to get involved.
Travel search site Kayak announced Friday a new platform for business travelers called Kayak for Business. Different from its general site, the portal is meant to help employees plan and manage business travel, giving them access to corporate fares, providing a streamlined approval process, and helping to verify whether or not a traveler is booking within policy.
"Our team needed a better way to plan business travel, so we built one," Kayak told Skift in an email. "Our goal was to create a corporate travel solution that is as simple, comprehensive, and easy to us
