Travel Advisors Book Their Clients Away From Resort Fees

Travel advisors now have a new task: ensuring that clients know up front about any resort fees they may find on their hotel bills. With more hotels — including many in non-resort locations — tacking on charges for amenities like gym access and housekeeping services, the need to protect clients from unwanted surprises that can add hundreds of dollars to their vacation cost is essential.

While not hopeful that the fee practice will end anytime soon, many travel advisors are steering their clients toward hotels and resorts that don't charge resort fees. They also say the resort fee situation is one more way in which travel advisors are demonstrating their value to consumers.

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Any suggestions for the coverage you would like to see are welcome. Feel free to contact me at mbl@skift.com.

— Maria Lenhart, Travel Advisor Editor

Featured Stories

Travel Advisors Act to Protect Clients From Resort Fee Surprises: Not only are resort fees an annoyance for hotel guests, but they put the onus on travel advisors to make sure clients are aware of what their stay will actually cost. Some advisors are fighting back by steering clients toward properties that don’t charge the fees.

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Skift Travel Advisor Editor Maria Lenhart [mbl@skift.com] curates the Skift Travel Advisor Innovation Report. Skift emails the newsletter every Tuesday. Have a story idea? Or a juicy news tip? Want to share a memo? Send her an email.