Travel Advisor Coverage

Cape Town’s Conundrum: Sharks Gone and Now the Whales Too

Cape Town’s Conundrum: Sharks Gone and Now the Whales Too

Antony Sguazzin, Bloomberg

This year Cape Town's coast had the fewest whale sightings in a couple of decades. If climate change is to blame, that poses a long-term problem for South African Tourism, the government's official promotion agency.

3 days ago

Marriott to Showcase New Look for W Hotels in Downtown New York

Marriott to Showcase New Look for W Hotels in Downtown New York

Patrick Clark, Bloomberg

It's commonplace for a franchisor to update a property to showcase a refreshed look before asking its real estate partners to invest in similar upgrades. But Marriott International's redo of W Hotels matters more than most such efforts. The wider hotel industry will be curious about the direction of W Hotels, a brand Marriott won as part of its 2016 acquisition of Starwood.

3 days ago

Travel Advisor Group Supports Resort Fee Transparency

Travel Advisor Group Supports Resort Fee Transparency

Maria Lenhart, Skift

Congressional legislation in the United States that would bar hotels and short-term rental sources from advertising rates that don't include resort fees is getting support from the American Society of Travel Advisors. Advocating for transparency in pricing is an important cause for travel industry organizations to take on.

6 days ago

Travel Agency Group ASTA Aims to Shield Hotel Guests From Resort Fee Pain

Travel Agency Group ASTA Aims to Shield Hotel Guests From Resort Fee Pain

Maria Lenhart, Skift

The American Society of Travel Advisors' show of support for the Hotel Advertising Transparency Act of 2019 indicates growing distaste among agencies, as well as the general public, for resort fees, particularly when they are not disclosed up-front. Such support is a logical step for the organization, which has long advocated for pricing transparency.

7 days ago

Travel Advisors Cruise Over to Book Independent Shore Excursions

Travel Advisors Cruise Over to Book Independent Shore Excursions

Maria Lenhart, Skift

Shore excursions offered by third-party companies are growing in popularity among passengers and travel advisors alike. Independent options tend to offer more customization than ship-sponsored tours while also offering financial benefits for travel advisors.

2 weeks ago

Shore Excursions Not Run by Cruise Lines Are a Hit With Passengers and Travel Advisors Alike

Shore Excursions Not Run by Cruise Lines Are a Hit With Passengers and Travel Advisors Alike

Maria Lenhart, Skift

Independent shore excursions are proliferating, enabling passengers to avoid the crowds and travel advisors to earn commissions. With competition more intense, some cruise lines are attempting to improve their excursion offerings as a result.

2 weeks ago

Travel Agencies Still Make 7 Times More in Commissions Than Fees

Travel Agencies Still Make 7 Times More in Commissions Than Fees

Dennis Schaal, Skift

Travel advisors need to further diversify their revenue beyond commissions. That's for sure.

2 weeks ago

Travel Advisors Play Fare Vetter as Cruise Fees Escalate

Travel Advisors Play Fare Vetter as Cruise Fees Escalate

Maria Lenhart, Skift

The low base fares promoted by some budget and mid-level cruise lines rarely indicate what the actual cost of a sailing will be. Travel advisors are stepping in to advise clients about onboard charges and, in some cases, showing that a higher-end cruise with all-inclusive pricing is actually a better value.

3 weeks ago

Travel Advisors Step In as Cruise Fees Reach Tipping Point

Travel Advisors Step In as Cruise Fees Reach Tipping Point

Maria Lenhart, Skift

The base fares advertised by many cruise lines rarely indicate the proliferation of onboard charges that can send the cost of the cruise soaring. Travel advisors are stepping in by counseling clients about the added costs and, in some cases, presenting all-inclusive cruises as a better value.

3 weeks ago

Travel Advisors Address Growing Demand for Pet-Friendly Vacations

Travel Advisors Address Growing Demand for Pet-Friendly Vacations

Paul Biasco, Skift

As more baby boomers and millennials take to the road with pets in tow, travel advisors will need to freshen up on their knowledge of rules and restrictions for travel. Hotels are beginning to cater more to pet owners, but the rules among airlines are in a state of flux.

4 weeks ago

Are Luxury Leisure Agencies Better at C-Suite Travel Than Their Corporate Peers?

Are Luxury Leisure Agencies Better at C-Suite Travel Than Their Corporate Peers?

Maria Lenhart, Skift

To meet the travel needs of a CEO, is a luxury leisure agency a better fit than a travel management company? Leisure expertise is useful for serving the customized demands of VIPs, but travel advisors may find that even deluxe business travel requires a corporate mindset.

1 month ago

Luxury Travel Agencies Claim Bragging Rights in VIP Business Travel

Luxury Travel Agencies Claim Bragging Rights in VIP Business Travel

Maria Lenhart, Skift

Some luxury-focused leisure travel agencies are finding success in handling their clients' business travel needs. The bleisure trend, as well as the desire for CEOs to keep their lavish travel a secret from employees, is creating opportunities for these agencies.

1 month ago