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Whether you are a home-based travel advisor or you work in a large office servicing high-profile accounts, the Travel Advisor Innovation Report will have you covered with the trends, news, and features you’ll need to stay on top of an ever-changing marketplace.
For many travel advisors these days, travel is a second career. The industry is drawing people from a wide variety of backgrounds who bring knowledge and perspective from previous occupations and life experiences. Among them are military veterans.
Believing that vets could be a likely source of new talent, Nexion Travel Group launched a program specifically aimed at giving vets the training they need to start careers as travel advisors. After its first year, 90 veterans have signed on for the training, which is provided free of charge and includes coaching once the coursework is completed. Among the successful graduates is Manuel Padilla, an Air Force vet who said his agency, Kwik Escapes, is thriving in the Philadelphia area.
“In general, veterans have a lot to offer when it comes to employment, and one of those key skill sets is the ability to adapt and fix problems,” Padilla told Skift. “If you have a client who is on the road and something unexpected happens, a veteran can manage that situation fairly well.”
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— Maria Lenhart, Travel Advisor Editor
Military Veterans Launch New Careers as Travel Advisors: A travel advisor host agency is finding success with a scholarship program for military veterans geared toward utilizing their unique skill sets. It has the potential to be a win-win for both the agency and the veterans who have made the transition into new careers.
Travel Advisors Book Sri Lanka Again Thanks to Downgraded Warnings: Tourism to Sri Lanka was riding high until the Easter massacre all but shut it down. Now that foreign governments are scaling back their travel warnings, some travel advisors are again pushing the destination, hoping that tourism will help get the country back on its feet.
Marriott Is Sued by D.C. as Hotel Resort Fees Come Under Renewed Fire: Resort fees are embedded into many hotels’ business models, so it would take a lot to upend them. But the prospect is picking up a lot of momentum.
Regent Wants to Reclaim Its Crown Under IHG: With new hotel brands popping up every day, it can be a challenge to establish name recognition among consumers. That’s one challenge InterContinental Hotels Group doesn’t have to deal with as it works to revive the Regent brand.
Global Distribution Systems
Travelport CEO Gordon Wilson Will Exit Role: Gordon Wilson will leave Travelport after taking the company private. The company had a travel technology veteran lined up to take the reins. Travelport needs all the help it can get to compete against Sabre and Amadeus.
New Numbers Hint at Tough 2020 for U.S. Tourism Industry: It’s hard to imagine that a revitalized Brand USA will be able to counter the effects of an expensive dollar and the ramifications of President Trump’s various trade war spats. The U.S. travel sector could be in for a tough 2020.
UNESCO Could Have Helped Saved Venice From Overtourism: Why Didn’t It? UNESCO had, by many accounts, plenty of reason to add Venice to its list of sites “in danger” at its most recent meeting. Its decision not to reveals the complexities of naming World Heritage sites in the age of mass tourism.
How Sunweb is Taking on Europe’s Biggest Tour Operators: Package holidays are still popular across much of Europe, and companies like Sunweb think there are plenty of opportunities for growth. Buying up rival tour operators helps with scale, as does the struggles of a competitor like Thomas Cook.
Norwegian Air’s Long-Serving CEO Departs as Airline Pushes for Higher Profits: After 17 years, Bjorn Kjos is out as CEO. He is staying on as an advisor and still retains a minority stake, but does his departure make a sale more likely?
Skift Travel Advisor Editor Maria Lenhart [firstname.lastname@example.org] curates the Skift Travel Advisor Innovation Report. Skift emails the newsletter every Tuesday. Have a story idea? Or a juicy news tip? Want to share a memo? Send her an email.