Skift Take

An enterprising program that provides free training for military vets who want to start new careers as travel advisors is an innovative way to bring new talent into the industry. After a year in operation, it's starting to yield results.

Whether you are a home-based travel advisor or you work in a large office servicing high-profile accounts, the Travel Advisor Innovation Report will have you covered with the trends, news, and features you’ll need to stay on top of an ever-changing marketplace.

For many travel advisors these days, travel is a second career. The industry is drawing people from a wide variety of backgrounds who bring knowledge and perspective from previous occupations and life experiences. Among them are military veterans.

Believing that vets could be a likely source of new talent, Nexion Travel Group launched a program specifically aimed at giving vets the training they need to start careers as travel advisors. After its first year, 90 veterans have signed on for the training, which is provided free of charge and includes coaching once the coursework is completed. Among the successful graduates is Manuel Padilla, an Air Force vet who said his agency, Kwik Escapes, is thriving in the Philadelphia area.

“In general, veterans have a lot to offer when it comes to employment, and one of those key skill sets is the ability to adapt and fix problems,” Padilla told Skift. “If you have a client who is on the road and something unexpected happens, a veteran can manage that situation fairly well.”

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— Maria Lenhart, Travel Advisor Editor

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Skift Travel Advisor Editor Maria Lenhart [[email protected]] curates the Skift Travel Advisor Innovation Report. Skift emails the newsletter every Tuesday. Have a story idea? Or a juicy news tip? Want to share a memo? Send her an email.


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Tags: nexion, training, travel advisor innovation report, travel agents

Photo credit: Southwest Airlines hosted a U.S. Army sergeant reenlisting at Baltimore/Washington International Thurgood Marshall Airport on April 20, 2016. Some veterans are looking to become travel advisors after they serve. Southwest Airlines

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