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Restaurants don’t need to cater to millennial customers, because they want what every other diner seeks — a comfortable, tasty meal with friends and family — Union Square Hospitality Group CEO Danny Meyer said Monday at the Skift Global Forum in New York City.
“I do think as long as human beings remain tribal creatures, we are always going to crave human touch as much as high-tech,” Meyer said. “As long as we provide that kind of hug that people are looking for, we are going to survive. I don’t think millennials are immune to the desire to get a hug.”