Skift Take

This week, airlines split the difference between profitability and customer satisfaction. SAS competes with both low-cost and legacy carriers, and Skift gets an inside look at designing a new coach seat.

Throughout the week we post dozens of original stories, connecting the dots across the travel industry, and every weekend we sum it all up. This weekend roundup examines aviation.

For all of our weekend roundups, go here.

>>It’s a tough time to be a small, full-service airline in Europe. But SAS CEO Rickard Gustafson is trying to ensure his airline can compete both with low cost airlines, like Norwegian, and massive legacy airlines like Lufthansa Group and Air France-KLM: Interview: SAS CEO Explains Why the Airline Embedded a Microchip in Employee’s Hand

>>Building a coach airline seat is not like creating home furniture. Building stuff for aircraft is remarkably complicated. We got an inside look recently: Designing an Airline Seat From Scratch Is Not as Easy as it Looks

>>Starting July 1, United will begin hawking Chase-branded credit cards on board, with flight attendants earning a $50 commission for each approval. Will the flight attendants remind customers that they’ll need a lot more miles for some trips starting later this year? We doubt it: Many United Airlines Awards Flights Will Soon Cost More Miles


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Tags: aviation, Travel Trends, trends roundups

Photo credit: Air France's coach-class seating. Designing new seats is both complicated and expensive. Air France

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