Marriott Joins Competitors in Extending Cancellation Deadline From 24 to 48 Hours
Photo Credit: Marriott's brands are making it harder for guests to cancel reservations by increasing the deadline to cancel from 24 hours before the stay to 48 hours. Marriott International
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Travelers won't be happy about Marriott's new cancellation policy but investors and operators will.
Marriott and Starwood Hotels quietly implemented a new cancellation policy in the Americas last week. Starting on June 15, most hotel rooms cancelled within 48 hours of the booking will be subject to a one day room charge. Formerly, the policy allowed for cancellations up until 24 hours before the reservation.
A Marriott spokesperson confirmed the change to Travel Skills and The Points Guy.
"The revised policy allows us to make rooms available to guests that would have otherwise gone unoccupied due to a last-minute cancellation," a Marriott spokesperson said in a statement.
The new policy is being implemented at
