Skift Take

Visitors keep coming to New York City, and the effort continues to strike a balance between tourist playground and place where people actually live.

Series: Skift Podcast

Skift Podcast

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Here at Skift in Manhattan, the sound of hotel construction is our daily soundtrack.

The city has seen the number of visitors increase 67 percent since 2000 — it topped 60 million last year — and Manhattan alone added 121 hotels since 2010. Brooklyn added 42. Another 15,000 hotel rooms are expected over the next five years, according to travel research firm STR.

Like we did last year for a massive story on Iceland overtourism, we decided to take a look at New York City’s growth in visitors and hotels, the role that gentrification plays, the new ways that visitors are experiencing the city, and what kind of growth is sustainable. That story is available at

On this episode of the Skift podcast, we’re talking about how New York City tourism is changing — and how tourism is changing the city itself.

Our guest is Andrew Sheivachman, the Skift reporter who wrote both the Iceland and New York City stories.

Along with Andrew, we’re hearing from some of his interviews with the people who are in the middle of New York City’s tourism scene, including Kathy Duffy, New York market director of public relations for Marriott InternationalChris Heywood, senior vice president of global communications at NYC & Company; Kristin Lamoureux, associate dean of the NYU School of Professional Studies Tisch Center for Hospitality and Tourism; Adele Gutman, vice president of sales, revenue, and marketing at the Library Hotel CollectionAndrew Mason, founder of Detour; and Nick Gray, founder of Museum Hack.


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Tags: new york city, skift podcast, the skift travel podcast, tourism

Photo credit: Crowds gather at East River State Park in Williamsburg, Brooklyn, a part of New York City that has become popular with tourists. Harold Navarro / Flickr

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