2016 Archives

Young people aren’t one monolithic group: an 18-year-old is very different from a 34-year-old. The travel industry needs to act smarter and start thinking in subsets.

Just in time for the holiday season. Let's hope this turns out to be a miracle for all parties involved.

Employers want their business travelers to comply with policy. Step one: Communicate that policy effectively.

Growing its portfolio in Latin America makes sense.

With two big raises totaling $400 million this year, Gett is bent on challenging Uber in some of its most popular markets -- even if Uber has billions of dollars more to play ball with competitors.

As CEO Gareth Williams says, the Ctrip deal means that nothing and everything changes for Skyscanner. The focus of the business and the growth plans will remain in place but getting a wealthy new owner from the world's fastest-growing travel market will bring a multitude of new opportunities.

From a public relations perspective, United has had a near flawless rollout of its new Polaris Business Class. But with it now flying, can the airline meet customer expectations? Or did the carrier over-promise what it can deliver?

Reading between the lines, Trump's $1 trillion infrastructure plan will likely be cobbled together from tax breaks, incentives, and little direct investment.

The "train guy" has a lot to say about why rail travel is still hard to book — and how that might start getting easier.

The corporate travel management arms race in China is heating up since the country's business travel market continues to surge. China, however, is an extremely complicated market with its own unique idiosyncrasies and pitfalls.