Like smartphones themselves, mobile messaging has become ingrained in our everyday lives. It’s how we keep in touch with our colleagues, friends, and family. It allows us to get back to people on our own time, and doesn’t stop us from doing the things we need to get done.
Increasingly, messaging is being used as a tool for travel brands to communicate directly with their customers, drive loyalty, and transform the overall customer experience.
Register for this webinar, hosted by LivePerson’s Head of Digital Transformation Rob Coverdale, to learn:
- Best practices for creating an effective mobile messaging strategy
- How messaging can be used to proactively solve customer problems and create a high-touch personalized experience
- How messaging can ensure service accuracy, increase operational efficiency and reduce costs