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Chinese travelers are forecast to make more than 200 million outbound trips per year by 2020–that’s a 100% increase from the number of trips they took in 2015 (100 million) and they’ll face significant obstacles in coming years even as travel increases.
That number reflects a drag in growth, though, as Credit Lyonnais Securities Asia (CLSA), an independent investment and brokerage group based in Hong Kong, decreased its annual Chinese travel growth forecast for the next four years from 11 percent to nine percent as China’s economy shows signs of slowdown in its middle class. CLSA recently released a report on Chinese travelers in 2016 highlighting the largest challenges they face as they continue boosting their international travelers and growing more adventurous. CLSA interviewed 401 Chinese outbound travelers in-person in 25 cities such as Beijing, Shanghai, Hangzhou, Shenzhen and Guangzhou. The average age of respondents was 35 and their average monthly household disposable income was $2,760.
The report mentions that China ranks near the bottom in the world in terms of paid time off and the number of public holidays given to the average employee, so economic pressures aren’t the only factors preventing Chinese travel from ballooning faster. Safety is major concern given recent terror attacks in Paris and Istanbul as is cost of travel (see Chart 1).
Chinese travelers hold onto booking habits that many travelers from other countries have moved away from. For example, while 80% of respondents said they use an online travel agency to book trips, the highest percentage of respondents said they still favor offline booking and traditional travel agencies which are still popular throughout China (see Chart 5). Cruising is in high demand as 81% of respondents said they’d consider cruising despite 86% indicating that they’ve never cruised. And, the number of airports in China still lags with only about 230 in the entire country.
Chart 1: Safety issues are a major concern for Chinese tourists. The safety category had the highest percentage for 2015 (75 percent) and increased 12 percentage points from 2014 and 34 percentage points since 2013. The good news–visa availability isn’t as pressing as it was in 2013.
Chart 2: The U.S. has the most expensive visa fee of any other country for Chinese travelers ($160). Though Chinese tourists can now get extended tourist visas for the U.S., a fee like that is still a deterrent.
Chart 3: Hilton consistently tops as the brand Chinese travelers want to stay at most while traveling if money was no object. Marriott and Starwood properties weren’t far behind but with Marriott-Starwood now the world’s largest hotel company it needs to ensure it appeals to Chinese travelers even more.
Chart 4: Chinese travelers choosing group tours increased by eight percentage points year-over-year for 2015 to 61 percent of respondents. Group tours are increasingly prominent with this group as Japan and South Korea, for example, are more popular destinations for Chinese travelers and in many parts of both countries Chinese or English is neither understood nor spoken.
Chart 5: Offline and traditional travel agencies are still the most popular booking channels for Chinese travelers. Many Chinese travel agencies now have their own websites which have helped them compete with online travel agencies like Ctrip and Qunar.
Chart 6: Respondents said they plan to make fewer outbound and domestic trips for each of the next three years than they took in 2015. But they’ll still take more trips per year than they took in 2013 and 2014.
Chart 7: When thinking realistically respondents favor destinations relatively close to China such as South Korea, Japan, Thailand and Hong Kong. But if money was no object 17 percent of respondents said they’d pack up for the U.S. and 12 percent said they’d head for France.