Skift Travel Megatrend for 2016: Smart Travel Agents Adopt the Concierge Mindset

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Skift Take

The travel agent of the future is focused on end-to-end customer experience, utilizing technology to forge better relationships with travelers.

— Virtuoso

Year Book

Skift Magazine, Issue 3: The Megatrends Defining Travel in 2016

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Understand how the business of travel is developing, evolving, and how these travel megatrends will shape the coming years, and beyond.

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