2015 Archives

It costs passengers a bundle to fly this class, but it also costs airlines a fortune to make this class worth flying. These ratings reflect whether all that money is put to good use.

Startups are no longer competing with "the man" as they are competing with one another, suggesting very early arrivals should consider their competition a bigger threat than the status quo.

Delta is certainly not the first to disappoint its most loyal customers, but this is a bold move that will offend the right people in the wrong way.

It would be prudent for the established leaders in online travel not to get over-confident. They are going to have to work extremely hard to maintain their positions, which will undoubtedly be altered

The convergence of mobile payments and wearable technology could well rewrite the way brands think about shaping travel experiences. And in business travel, the use case for alpha travelers is even more directly relevant.

These are the hospitality trends we were talking about this week.

These are the tourism trends we were talking about this week.

These are the aviation trends we were talking about this week.

These are the digital travel trends we were talking about this week.

For airlines the proof is in the pudding as they say as passengers are upset with and wondering why ticket prices don't reflect falling fuel costs.