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Skift

2015 › November

Hotels

Best Western Offers Independent Properties a Unique Choice

On one hand, best Western doesn't scream four-star comfort. On the other, they're not making these hotels pay big time just for the added distribution. It seems like a win-win for hotels that are better than good enough.
Alexandra E. Petri | 11 years ago
SkiftX

Customer Experience Is the New Customer Service

Customer experience requires deeper thinking about the guest or passenger, which is why when it's done right it makes such a strong impression.
Colin Nagy | 11 years ago
Online Travel

Travel Brands Leverage Benefits of Influencers in a Story-Sharing World

Influencers only influence if they mean something to an audience. Travel brands have to consider this when they're at the juncture of deciding whether reach or engagement is the goal of a social media campaign.
Dan Peltier | 11 years ago
Ground Transport

Avis Budget Is Disappointed With Its U.S. Business Traveler Car Rentals

Business travelers want convenience above all else and that's something rental car companies aren't the best at delivering, especially on their outdated websites that don't offer user-friendly experiences.
Dan Peltier | 11 years ago
Media and PR

Lonely Planet’s New Travel Magazine Is Now on U.S. Newsstands

The more magazines, the merrier. Let's hope LP moves further in the next issue to add its own distinctive take to the medium.
Jason Clampet | 11 years ago
Cruises

Norwegian Cruise Line CEO Says He Will Keep Raising Prices

North American cruisers are extremely price-conscious. They're likely to move away from expensive cruise brands. A robust market of high-spending Chinese vacationers can't emerge soon enough for cruise lines.
Andrew Sheivachman | 11 years ago
Online Travel

New Skift Trends Report: The State of Mobile Booking 2016

An in-depth look at the trends that are driving booking via smartphones and tablets, the challenges holding the market back, and strategies for businesses in the travel and hospitality industries.
Todd Wasserman | 11 years ago
Online Travel

Daily Travel Startup Watch: HotelYou, Savvy Amigo and More

These are the newest travel startups from AngelList vying for travelers’ interest and investors’ attention.
Dan Peltier | 11 years ago
Hotels

San Francisco Underdogs Bet on Tech to Beat Airbnb’s $10 Million Ballot Push

San Francisco housing is a disaster created by city leaders who have failed to plan, greedy residents who are out for a buck, and an economy that's granting outsize salaries to young people without much sense. Airbnb is only part of the problem, and Prop F is only part of the solution.
Jason Clampet | 11 years ago
Hotels

Video: Ivanka Trump on Obsessing Over the Little Things

Beyond the headline-grabbing name is a leader who's building a company one small thing at a time.
Jason Clampet | 11 years ago

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