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The Australian Business Traveler highlighted a quote last week that may point to the future of American Airlines’ premium economy product.
“Premium Economy” to the big three domestic carriers is simply economy with more leg room, but for most international carriers it’s an entirely different class of service. Asked whether the airline was considering a similar type of service, perhaps on its international routes, it’s reported that American’s CEO paused deliberately and replied “We’re looking at it.”
If the rumors are true, American could be the first airline to launch international four-class service. How Premium Economy will impact booking process, let alone upgrades and mileage earning, will be a whole other ball of wax.
Social Quote of the Day
I won’t pay for MCE [Main Cabin Extra] because it offers nothing of value. There’s no extra width or recline at all. You don’t get a leg rest or foot rest. It does nothing to promote sleep or comfort TPAC. But Y+ [Economy Plus] would be worth it.
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The Reason You Get Emotional Or Contemplative On Long Flights: “It’s a well described phenomena,” Professor Drew Dawson, Director of the Appleton Institute at Central Queensland University told The Huffington post Australia.
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Interview: Google’s Head of Travel on Its Transition to Booking Site: When it comes to hotels, Google the search engine is transitioning toward becoming a booking platform. The nature of Google search results has changed, as well, as most organic search results have been buried below the fold. Read more at Skift
Amazon CEO Jeff Bezos’ Reusable Rockets Could Change Space Tourism: Fifty-eight years after Sputnik, a new space race is unfolding. This time, instead of nuclear-armed superpowers, the protagonists are trash-talking billionaires. But the outcome may one day prove as electrifying as the moon landings. Read more at Skift
Hyatt Tests Facebook Messenger as a Customer Service Channel: Hyatt has been offering customer service on social platforms since 2009, including private messaging through the company’s Facebook pages, and it has become the first travel company to test doing so through Facebook’s Businesses on Messenger. Read more at Skift
Video: Wyndham’s CMO on the Unseen Power of Middle America: Josh Lesnick, chief marketing officer at Wyndham Hotel Group, spoke at the Skift Global Forum Skift Global Forum about the importance of middle America that travel brands ignore. Read more at Skift
Could Hotel Cancellation Fees Be On The Rise? The hotel industry has been doing quite well overall, with pretty high occupancy and room rates across most regions. Of course they’re always aiming to do better, and earlier this year we saw some of the major chains implement new policies to deal with room cancellations. Read more at One Mile at a Time
Rezidor Hotels Vows To Reopen Radisson Blu in Mali After Attack: A luxury hotel attacked by Islamic extremists last week in Mali’s capital will re-open “as soon as possible,” the chairman of the hotel’s Brussels-based operating group said. Read more at Skift
Nomadic Matt is having a Cyber Monday sale. Find all of his books for cheap here.
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Can be sent to gm[at]skift[dot]com or to @grantkmartin