Chicago’s new aviation chief is warning business leaders that O’Hare International Airport is falling behind other global hubs.
Ginger Evans told an audience at the City Club of Chicago Thursday that the flipside of being one of the busiest airports in the world is that O’Hare is also leading the way in flight delays.
She said the airport is also trailing the competition when it comes to offering the kinds of high-end retail, dining and technology that travelers now expect.
O’Hare is in the middle of a decade-long overhaul of its outdated airfield design, and Evans stressed that the project must be completed.
In media interviews before the speech, Evans said she would also be looking at options for adding gates and premium express rail service between O’Hare and downtown.
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