2014 Archives

Tourism

Walking Tours Turn Locals Into Tourists in New York City

As more brands want to appear less touristy and more unique, focusing on attracting locals makes sense to establish credibility and good reputations. If locals approve of your tour product, tourists will likely follow.
Airlines

International Air Traffic Snapshot for August 2014

Although passenger volume builds throughout the summer, the proportion of tourists split between domestic and international carriers remains relatively the same throughout the year.
Hotels

The Double-Edged Sword of the Hospitality Graduate Degree Debate

Hotels say they're supportive of graduate education and offer tuition benefits for employees, but not having a head count of how many hold advanced degrees says something about how they actually track professional development. Ultimately, like most other industries, seniority is the biggest factor for climbing the ladder.
Online Travel

Expedia Adds Ratings for Airline Seats and In-Flight Amenities

Wouldn't it be great if airlines one day had to respond to flyers' adverse ratings of their flights just as hotel management often does on user review sites such as TripAdvisor? The airline industry isn't close to that point yet.