2014 Archives

Southwest and JetBlue's in-flight entertainment allows them to surprise and please passengers in ways other airlines can't or don't care to.

Delta's judgement on what's funny or interesting in in-flight safety videos continues to baffle.

The Canary Islands' new campaign is gorgeous and easy to share making its impact much more powerful than any standard campaign it could have created on its own.

With the combination of local advice and low-cost production, this type of campaign fits well within Airbnb's sweet spot.

This is the first step in Southwest's anticipated takeover of subsidiary AirTan's international flights and to Southwest's greater route expansion through Latin America.

Some may consider JW Marriott a bit stodgy, but the luxury brand knows what it is and who its guests are, and it is busy curating experiences to win their passions. With only 63 hotels currently, and another 35 on the way, JW Marriott must be doing something right.

Puerto Rico's tourism board realizes what matters to tourists making destination decisions today and puts its efforts toward promoting its best reviews on several platforms rather than just covering up negative ones online.

Whether Traxo is the company that ends up bringing personalized hotel recommendations to throngs of travelers or another company does it, this is where online and mobile travel is heading. The airlines are trying to do this, as well.

The ride-sharing sector is getting uber-aggressive, city-by-city. Were Uber's tactics against Gett the product of one rogue sales force or the way business is done across the country? Uber has told its sales teams to cut out this crap.