2014 Archives

American isn't the only brand thinking like this, but it is one of the few to so clearly articulate the shift.

Bikeshares across the U.S. don't compete with one another since locals and visitors will use whichever is in their destination, but creative branding could impact its pickup within the local community.

There are several models for making travel booking easier on mobile devices, and Google Wallet is certainly gaining ground. The problem may be, though, that it makes Google even more powerful in the process.

Critics who blast the negativity of reviews on TripAdvisor may be surprised that the average review rating is 4.12 out of 5. But some hoteliers say a property's ranking in the pecking order in any given city is even more important.

We're not sure why "independent shared-use lounges" haven't caught on in America sooner. A lot of people will pay $35 for a clean, quiet place with free wine and reliable Wi-Fi.

Larger health-wellness-adventure trends are driving the move towards more outdoors events and meetings in the hospitality industry.

Privacy, or lack thereof, is one of the biggest obstacles that airports and airlines must consider in their efforts to personalize passengers' updates in an effort to boost their bottom line.

We know a few travel agents who have surreptitiously sneaked a peak at some user reviews of hotels on TripAdvisor, but Sabre partnering with TripAdvisor to bring user-generated content about airline seats and amenities to travel agents is bringing things to a whole new level.

Smart hoteliers and travel providers aren't wasting any time waiting on Chinese travelers to come -- they're giving them reasons to visit.