We wonder where they're keeping the people who've been running Ryanair all these years.
Ryanair has unveiled its first truly user-friendly app, after what have been two dismal previous attempts—the first one demanded passengers pay €3 for the privilege.
Skift pointed out the utter uselessness of Ryanair’s second-generation iOS app this October, but the airline has (finally) turned its IT and UX game around. Even its new website is attractive and modern, with intuitive navigation.
“We’ve worked hard to develop a product which we’re proud of and which will make traveling with Ryanair even better,” said Ryanair’s Chief Marketing Officer, Kenny Jacobs, promising regular app updates with added features.
The Ryanair app is available for iPhone and Android devices. Customers can log in with their ‘My Ryanair’ profile (or as Guest) to:
• Search Ryanair’s 1,600 fare routes
• Make quicker flight bookings
• Choose & book allocated seats
• Manage bookings & add baggage
• Book hotels & car rentals
• Book optional services such as insurance
• Check-in & download mobile boarding passes
• View live flight information
This time the app is free, which you’d expect, but with Ryanair it’s always best to double-check.
With a UX that beats the apps of some of the big players, Ryanair is now tied with easyJet’s own very handy app.
The competition between these two Low-Cost carriers is just as hot as their mutual competition against the European legacy carriers, with easyJet enjoying double digit profit growth. Both LCCs are upping their game in a bid to attract frugal business travelers away from the majors.
Subscribe to Skift Pro
Subscribe to Skift Pro to get unlimited access to stories like these ($30/month)Subscribe Now
Photo Credit: Ryanair's new app on iOS. Skift
A New List of the Most Valuable Public Travel Companies
Old school travel companies still largely dominate in terms of stock market valuation, but there is no denying the disruption sparked by Airbnb’s debut on the stock market.
Cameron Sperance | 5 days ago
JetBlue Founder’s Startup Breeze Places Bet on Adding Longer Flights
Will the Airbus A220 be a game changer for David Neeleman's latest venture? If he's right about Covid denting demand by just 10 percent, then possibly.
David Shepardson, Reuters | 1 week ago