2013 Archives

Asian travelers are way too diverse to be swept in a broad brush, that's the big lesson.

The Travel Wallet is a nice touch, as frequent flyers can now easily access mobile boarding passes, one-time United Club passes and flight notifications in one place. Beyond that the app has some nice additions, but nothing that knocks your socks, or anything else, off.

There are tradeoffs with smaller operations -- slower chairlifts, lackluster lodging -- but being able to travel back in time to what skiing was like before it was big business is a definite lure.

While airlines are focusing on getting more revenue out of passengers, many airports are pushing to get more revenue from non-passengers, and placing a retail kiosk in a cramped space that might otherwise go unused is one way to do it.

As part of El Al's techniques, employees ask passengers a flurry of seemingly random questions before they get to the ticket counter, looking for holes in their stories or deception. If trained properly, U.S. airlines would do well in emulating the practice for security's sake.