It turns out that 73% of Americans who have frequent flyer miles don’t know how many they have and 59% said they don’t know how these programs work.

73% of Americans with airline miles don’t know how many they have.

The other interesting facts to come out of the survey were that only 67% of us collect reward miles and points at all, and of those, 27% of people admit that they have let some or all of them expire.