Skift Take
Since Hurricane Irene in the late summer of 2011, U.S. airlines have shifted tack to allowing customers to pre-cancel and pre-change flights without encountering big fees. It make passengers' lives better, and eases both stress on and hatred of airlines.
U.S. airlines scrapped about 2,000 flights for the next two days and braced for additional cancellations from a winter storm that threatens to dump as much as 2 feet of snow across parts of New England.
Carriers announcing schedule changes before the arrival of the nor’easter included Delta Air Lines Inc., United Continental Holdings Inc. and JetBlue Airways Corp. All three have hubs or bases in the New York area, the busiest U.S. aviation m