What restaurants should do if they spot a critic in the house
Skift Take
The threat that blackmailing bloggers and Yelpers pose to businesses like restaurants and hotels is real, and small and large businesses need to find ways to counter the threat while building strong relationships with consumers.
So if you realize there’s a critic in your midst (and even this is somewhat unlikely as many critics try to dine anonymously, and you should do your best to let them), the best thing to do is treat