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Marriott International is one of a shrinking number of major chains that do not list consumer reviews on its brand websites.

While representatives from La Quinta Inns & Suites, Wyndham Hotel Group and Best Western International chose to include reviews to keep consumers from seeking such feedback on sites such as TripAdvisor—which they consider a competitor—Marriott has chosen to go in a different direction, attempting to avoid the potential for a negative review that could dissuade a potential guest.

Tags: marriott, ugc