Rick Steves aghast at the power of TripAdvisor and booking sites over hotels
Skift Take
Rick Steves points out that TripAdvisor and online travel agencies such as Booking.com and Venere can have a negative impact on small hotels, but commenters come back at him pointing out that he can wield undue influence, as well.
It is, admittedly, an impressive collection of reviews from travelers. But anyone can submit feedback, and my hunch is that a significant percentage of them are by friends or enemies of the place bein
