Skift Take

Once a management guy, always a management guy. Robert Crandall's view of labor-management relations at American Airlines would make sense if elephants could fly.

I have had shared with me two letters — one written by an AA pilot asking former American Airlines chairman and CEO Robert L. Crandall about the current labor situation, and Mr. Crandall’s response.

After I received them, I asked Mr. Crandall for permission to reprint the letter and his response to the American Airlines captain. He graciously did so, and here they are:

Robert L. Crandall response:

I have your recent note, and am pleased to share my thoughts. I am going to digress into history a bit, but will return to your question regarding my recent remarks after doing so, and will try to speak, as well, to your inquiry regarding the best long term plan for the Company and all its employees.


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Tags: american airlines, pilots

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