Qatar Airways remains the best airline in the world, according to Skytrax, a company specialising in airline and airport research which publishes annual rankings. Its top ten is dominated, as ever, by eastern carriers, with three from the Middle East, six from Asia and one from Turkey. Air New Zealand and Qantas were the only two of 2011’s top ten to fail to make this year’s group. The Australians’ case would not have been helped, one suspects, by the strike-busting decision to ground planes last October.
Pity the U.S. and European carriers who can’t compete with the Middle East’s geography, labor laws, customer service, on-time rates, clear baggage policies, and all the other elements which mean Qatar and its regional peers will likely stay on top for some time.
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